Terms of service

Terms of Service

Last updated: April 2026

Welcome to Vitano. By accessing our website or purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.

1. General

These Terms of Service apply to all visitors, users, and customers of Vitano. By placing an order or using our website, you confirm that you are at least 16 years of age and have the legal capacity to enter into a binding agreement.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page with a revised date. Continued use of our website after changes are posted constitutes your acceptance of the new terms.

2. Our Products

Vitano sells semi-permanent tattoos that last up to 2 weeks. Our products are:

  • For external use only
  • Not a substitute for professional permanent tattoo services
  • Intended for use by individuals aged 16 and above
  • Not suitable for use on broken, irritated, or sensitive skin without prior patch testing

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device screen accurately reflects the exact colors or appearance of our products.

3. Ordering & Payment

By placing an order on our website, you are making an offer to purchase a product. We reserve the right to refuse or cancel any order at our discretion.

  • All prices are listed in the currency shown at checkout
  • Prices are subject to change without notice
  • Payment must be completed in full before your order is processed and shipped
  • We accept major credit cards, PayPal, and Klarna — all transactions are processed securely
  • You are responsible for providing accurate billing and shipping information

4. Shipping & Delivery

  • Orders are processed within 1–3 business days
  • Delivery times vary depending on your location and chosen shipping method
  • We are not responsible for delays caused by customs, postal services, or circumstances beyond our control
  • Risk of loss and title for products pass to you upon delivery to the carrier
  • Free shipping is available on orders of 3 or more tattoos — applied automatically at checkout

5. Returns & Refunds

All returns and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms by reference. Please review our Return Policy before making a purchase at support@getvitano.co

6. Intellectual Property

All content on our website — including but not limited to logos, images, text, product designs, and graphics — is the property of Vitano and is protected by applicable intellectual property laws. You may not:

  • Copy, reproduce, or distribute our content without prior written permission
  • Use our branding or trademarks for commercial purposes
  • Reverse engineer or attempt to extract source code from our website

7. User Conduct

By using our website, you agree not to:

  • Use our website for any unlawful or fraudulent purpose
  • Transmit any harmful, offensive, or disruptive content
  • Attempt to gain unauthorized access to any part of our website or systems
  • Interfere with the proper functioning of our website
  • Submit false or misleading information during checkout or customer service interactions

We reserve the right to suspend or terminate access for any user who violates these terms.

8. Health & Safety Disclaimer

Our semi-permanent tattoos are dermatologically tested and designed to be safe for most skin types. However:

  • We strongly recommend performing a patch test before full application
  • Do not apply on broken, sunburned, or irritated skin
  • Discontinue use immediately if you experience irritation, redness, or an allergic reaction
  • Consult a medical professional if you have known skin sensitivities or allergies
  • Vitano is not liable for any adverse skin reactions resulting from failure to follow application instructions

9. Limitation of Liability

To the fullest extent permitted by law, Vitano shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our products or website
  • Loss of profits, data, or business opportunities
  • Damages resulting from misuse of our products or failure to follow instructions
  • Any third-party content, links, or services referenced on our website

Our total liability to you for any claim arising from your use of our products or website shall not exceed the amount you paid for the relevant order.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of your personal information as described in our Privacy Policy.

11. Third-Party Services

Our website may use third-party services including but not limited to payment processors, shipping providers, and marketing platforms. These third parties have their own terms of service and privacy policies. We are not responsible for their practices or content.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our website shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to the competent courts of the relevant jurisdiction.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity of the remaining provisions.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

By using our website and purchasing our products, you confirm that you have read, understood, and agreed to these Terms of Service.